The Ultimate Guide To Customer Success
Train Customers At Scale
Keep customers informed, reduce customer churn, and improve the customer experience with relevant educational content.
Featured
Thinkific Plus - 17 min read 
The Ultimate Customer Success Strategy Guide
Learn Customer Success Strategies that you can leverage across your business to drive customer success, retention and expansion.
Thinkific Plus - 27 min read 
47+ Best ChatGPT Prompts for Customer Success Managers
A comprehensive guide of ChatGPT prompts tailored for Customer Success Managers to enhance communication, onboarding, product knowledge, and more.
Thinkific Plus - 10 min read 
Customer Education 101: How To Kickstart Your Program
If customers are churning as fast as you can acquire them, it's probably time to start thinking about implementing a customer education program. Here's how!
Follow us on social
Latest
Customer Education - 16 min read
Customer Onboarding 101
Learn how to create a strong foundation during the onboarding process that ensures your customers are set up for success from the start.
Thinkific Plus - 12 min read
Best Customer Success Manager Certifications and Resources
Discover the importance of customer success manager certifications and explore valuable resources to enhance your career.
Thinkific Plus - 18 min read
Complete Guide to Customer Expansion
Learn how customer expansion benefits both your customers and organization by fostering value-driven relationships and sustainable growth.
Thinkific Plus - 12 min read
The Link Between Customer Renewals and Education
This blog article explores the reasons behind churn and customer renewal and provides 12 proven strategies to boost renewals.
Thinkific Plus - 9 min read
Customer Led Growth: A Framework To Turn Customer Success Into Your Most Powerf...
Learn the proven framework for customer-led growth to boost retention and cut acquisition costs. Find real examples + actionable steps inside.
Thinkific Plus - 16 min read
Moving From a Focus On Acquisition to Recurring Revenue Models: Why and How
Learn what a recurring revenue model is and discover how transitioning from an acquisition-focused strategy can drive sustainable growth.
Follow us on social
