Digital Millennium Copyright Act Policy  

(last modified February 21, 2025)

General Policy. Thinkific Labs Inc. (“Thinkific”) has adopted the following general policy toward copyright infringement in accordance with the Digital Millennium Copyright Act (https://www.copyright.gov/dmca/). It is Thinkific’s policy to (a) block access to or remove Content that it receives good faith notice to be copyrighted material that has been illegally copied and distributed by any of its users; and (b) remove and discontinue Services to repeat offenders.

Procedure for Reporting Copyright Infringement and Counter-Notice. If you believe that Content residing on or accessible through the Thinkific web site or Services infringes a copyright (“Allegedly Infringing Content”), please send a notice of copyright infringement (“DMCA Notice”) containing the following information to the Designated Agent listed below:

1. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed;
2. Identification of works or materials being infringed;
3. Identification of the Allegedly Infringing Content to be infringing including information regarding the location of the Allegedly Infringing Content that the copyright owner seeks to have removed, with sufficient detail so that Thinkific is capable of finding and verifying its existence;
4. Contact information about the notifier including address, telephone number and, if available, e-mail address;
5. A statement that the notifier has a good faith belief that the Allegedly Infringing Content is not authorized by the copyright owner, its agent, or the law; and
6. A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.

Your DMCA Notice may not be effective if it fails to comply with the requirements of Section 512(c)(3) of the DMCA. 

Once Proper Bona Fide DMCA Notice is Received by Thinkific’s Support Team. On receiving a valid DMCA Notice, Thinkific will expeditiously remove or disable access to the Allegedly Infringing Content. It is Thinkific’s policy to notify the user that a DMCA Notice has been received and that the Allegedly Infringing Content may be removed. We will notify you if we receive a valid counter-notice from a user that believes the Allegedly Infringing Content was removed or disabled by mistake or misidentification, and may restore the removed content if within ten (10) business days of receiving the copy of the counter-notice, our designated agent does not receive notice from you that a court action has been filed. 

Designated Agent to Receive Notification of Claimed Infringement. Please contact Thinkific’s Support Team via email to submit a Notification of Claimed Infringement:

Name:        Thinkific.com, Attn: Copyright Claims Department

Email:         [email protected] 

Address:   400-369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada

For further clarification

Thinkific respects intellectual property rights and you should too. If we receive a DMCA Notice, we may disable access or remove the allegedly infringing content from your website. If you believe the claim is valid, you can proceed with a counter notification.

If you believe one of our customers is infringing your intellectual property rights, you can send Thinkific a DMCA Notice. We will expeditiously disable access or remove the allegedly infringing content and notify the customer. Be advised that we post all notices we receive.