Solutions
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Customer training
Maximize customer success with an education program
From onboarding to brand loyalty, Thinkific makes customer training simple, scalable, and impactful.
Why top businesses build customer education programs on Thinkific
Ease of use
Enjoy a flexible, feature-rich platform that’s refreshingly easy to use — for both admins and learners.
AI-powered efficiency
Tap into a suite of AI-driven tools built to accelerate content creation and help you reach your goals faster.
ROI you can prove
Track key results with built-in analytics that reveal what’s working — and what’s driving your bottom line.
Seamless tech integration
Thinkific Plus connects with the tools you already use, creating a smooth, unified workflow across your business.
Simple solutions to your biggest customer education needs
Streamline onboarding, increase product adoption, reduce churn, and boost the lifetime value of your customers with courses, communities, and your own custom-branded app.
How can I show results quickly?
With Thinkific, you can get your customer education program up and running in weeks, not months, so you can stop churn and prove value quickly.
How can I help customers get the most out of my product or service?
With Thinkific’s easy-to-use platform, you can deliver engaging training that helps your customers quickly understand, adopt, and succeed with your product or service.
How can I lower my upfront costs?
With Thinkific, you can launch your customer education program with $0 in fees — no surprises, no barriers.
Ready to take your customer education programs to the next level?
The most successful businesses choose Thinkific to power their customer learning experiences. Join them today.
Powerful features for customer education
Scale your customer education program with features and tools designed to help your customers onboard faster, get more value from your product, and stick around for the long haul.
Courses and communities
Create tailored learning experiences for your customers with a mix of video, quizzes, presentations, PDFs, and online learning communities.
Automation and integration
Use triggers and email notifications to keep customers on track, and integrate with tools like HubSpot, Salesforce, or Zapier for a seamless workflow.
Progress tracking and analytics
Track customer engagement, completion rates, and quiz performance to optimize your training and prove ROI.
Multi-user and role permissions
Manage teams and assign roles — great for companies with multiple instructors, departments, or admin users.
“Thinkific Plus offers exceptional scalability, enabling businesses to grow their course offerings and student base without any limitations. It can handle unlimited courses, students, and bandwidth, ensuring businesses can expand their e-learning offerings without worrying about technical constraints.”
Guy Marion
Chief Marketing Officer
Customer education case studies
Explore the countless ways Thinkific’s learning commerce platform helps other businesses run customer education programs that succeed.
PayShepherd reduced onboarding time by 75%
Discover how they harnessed the power of Thinkific Plus to swiftly onboard users, and achieve significant time savings, enabling them to focus on growth and scalability.
How Chargebee Empowers Customer Success
Dive into leading subscription management platform Chargebee’s journey, and strategies for building their online customer education academy with Thinkific Plus.
How Keap reduced partner onboarding time by 30%
Keap switched from a legacy LMS to Thinkific Plus and created an online partner education program that saves time and elevates product knowledge.
How Hootsuite Uses Thinkific Plus to Educate Customers & Generate Revenue
Hootsuite scaled its educational content to reach over 500,000 students globally using Thinkific Plus while maintaining engagement and delivering high-quality training.
Customer Education
Boost adoption with customer education
Showcase your product or service’s full potential.
Thinkific was built to help businesses like yours run successful customer education programs that get results.
Streamline your tech stack
Automate payments and taxes
Offer engaging learning experiences
Build a loyal community of customers
