Blog Category:

Business Operations

LMS for Franchises: Train, Certify & Scale with Ease

A learning management system (LMS) designed for franchises delivers training and certifications to franchise owners, their teams, and external partners…
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How to Choose an LMS: Find The Best System For Your Organization

Are you looking for a way to deliver, track, and manage your educational content and training programs? Learning management system…
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How To Write An Awesome Press Release For Your Online Course

Once you’ve created your online course, the next step is to start spreading the word. A great way to do…
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What Is a Customer Health Score? And How To Use It

Customer churn. Even the whisper of those words will send a shiver down the spine of any business owner. While…
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How to Predict and Mitigate Customer Churn

Customer churn is a critical challenge for businesses, especially those with subscription-based or recurring revenue models. Understanding why customers leave…
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Ultimate Guide to Customer Engagement: Strategies, Tips and Tools

We live in a world where our current reality is short attention spans, oversaturated markets, and a new generation of…
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Net Promoter Score (NPS): Ultimate Guide + Free Email Templates

If you’re an avid user of software products, chances are you’ve gotten an email asking you how likely you are…
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How to Calculate and Reduce Customer Acquisition Cost (CAC): A Complete Guide for Businesses

Think of building customer relationships like constructing a bridge. Each brick, beam, and cable represents a marketing effort, strategy, or…
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Keeping it Human: Standing Out in the Age of AI (Pt. 2)

Ft. Park Howell, Thinkific course creator and founder of The Business of a Story Experts everywhere are grappling with a…
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Keeping it Human: Standing Out in the Age of AI (Pt. 1)

Learn how to stand out and work with AI tools like ChatGPT, rather than against them in this interview with…
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