Joanna Novelo

About

As a community strategist, Joanna helps entrepreneurs create unique and engaging experiences for their communities so their fans turn into repeat customers.

Services

Community Engagement

• Build and nurture an active community around your brand or course
• Foster meaningful conversations that deepen connection and trust
• Drive ongoing participation through strategic content and prompts

Moderation

• Done-for-you moderation to keep your community safe, positive, and on-brand
• Train your team to manage engagement with confidence and consistency
• Establish clear guidelines and best practices for healthy interaction

Retention

• Increase member loyalty with ongoing value and connection
• Reduce churn by understanding and addressing user needs
• Create a sticky community experience that keeps people coming back