Joanna Novelo
Canada
About
As a community strategist, Joanna helps entrepreneurs create unique and engaging experiences for their communities so their fans turn into repeat customers.
Services
Community Engagement
- Build and nurture an active community around your brand or course
- Foster meaningful conversations that deepen connection and trust
- Drive ongoing participation through strategic content and prompts
Moderation
- Done-for-you moderation to keep your community safe, positive, and on-brand
- Train your team to manage engagement with confidence and consistency
- Establish clear guidelines and best practices for healthy interaction
Retention
- Increase member loyalty with ongoing value and connection
- Reduce churn by understanding and addressing user needs
- Create a sticky community experience that keeps people coming back