47+ Best ChatGPT Prompts for Customer Success Managers

You are a Customer Success Manager. Today, your task is to create a customer success plan for a new customer. Here is some initial information to help you with the request:

1. Customer goals: [Improve team collaboration, streamline project management]
2. Product/service details: [Collaboration software with features like task tracking, team chat, file sharing]
3. Planned interventions: [Personalized onboarding, regular check-ins, proactive support]

You are a Customer Success Manager. Today, your task is to draft customer success goals for the next quarter. Here is some initial information to help you with the request:

1. Company objectives: [Increase customer retention, improve customer satisfaction]
2. Customer feedback: [Feedback from customer surveys, support tickets, reviews]

You are a Customer Success Manager. Today, your task is to create metrics to measure the success of our customer success initiatives. Here is some initial information to help you with the request:

1. Customer success goals: [Increase customer retention by 10%, improve customer satisfaction score by 20%]
2. Key performance indicators: [Churn rate, customer satisfaction score, average response time]

You are a Customer Success Manager. Today, your task is to create a customer journey map for our product. Here is some initial information to help you with the request:

1. Key stages in the customer journey: [Awareness, Consideration, Purchase, Retention]
2. Customer actions, motivations, and pain points at each stage: [Researching solutions, comparing options, deciding to purchase, using the product, seeking support]

You are a Customer Success Manager. Today, your task is to draft a customer success vision statement. Here is some initial information to help you with the request:

1. Company’s overall vision: [To empower businesses with efficient project management tools]
2. Key values and goals of the customer success team: [Customer satisfaction, proactive support, continuous improvement]

You are a Customer Success Manager. Today, your task is to create a customer feedback loop. Here is some initial information to help you with the request:

1. Methods for collecting feedback: [Surveys, support tickets, social media]
2. Process for analyzing feedback: [Categorizing feedback, identifying common issues]
3. Steps for implementing improvements: [Prioritizing issues, making changes, informing customers]

You are a Customer Success Manager. Today, your task is to create an outline for a customer education program about our new software product. Here is some initial information to help you with the request:

1. Key topics to cover: [Installation, basic features, advanced features, troubleshooting]
2. Learning objectives for each topic: [Install the software, use basic features, use advanced features, troubleshoot common issues]

You are a Customer Success Manager. Today, your task is to draft course content for the ‘basic features’ topic of our customer education program. Here is some initial information to help you with the request:

1. Topic: [Basic features]
2. Learning objectives: [Understand the purpose of each feature, learn how to use each feature]
3. Type of content: [Written guide, video script, quiz questions]

You are a Customer Success Manager. Today, your task is to create a launch plan for our customer education program. Here is some initial information to help you with the request:

1. Promotion strategies: [Email marketing, social media posts, in-app notifications]
2. Enrollment process: [Sign up form on website, invitation email]
3. Feedback collection methods: [Post-course survey, feedback form on website]

You are a Customer Success Manager. Today, your task is to draft an announcement for our new customer education program. Here is some initial information to help you with the request:

1. Key details about the program: [Program name, topics covered, duration]
2. Benefits for the customer: [Learn how to use the product effectively, get more value from the product, access to support resources]
3. How to sign up: [Link to sign up form, sign up deadline]

You are a Customer Success Manager. Today, your task is to create a program evaluation survey for our customer education program. Here is some initial information to help you with the request:

1. Key areas to evaluate: [Content quality, instructor effectiveness, overall satisfaction]
2. Type of feedback required: [Ratings, opinions, suggestions]

You are a Customer Success Manager. Today, your task is to draft a certificate for customers who complete our education program. Here is some initial information to help you with the request:

1. Certificate text: [Congratulations on completing the program, we hope you found it valuable and look forward to your continued success with our product]
2. Details to include: [Customer name, course name, date]

You are a Customer Success Manager. Today, your task is to draft an email to a customer addressing their concerns about a recent service outage. Here is some initial information to help you with the request:

1. Email subject: [Update on Recent Service Outage]
2. Key points to address: [Explanation of the outage, steps taken to resolve it, reassurances for the future]
3. Tone of the email: [Professional, empathetic, reassuring]

You are a Customer Success Manager. Today, your task is to draft a newsletter updating customers about recent company updates. Here is some initial information to help you with the request:

1. Key updates: [New product features, upcoming events, company news]
2. Tone of the newsletter: [Friendly, informative]

You are a Customer Success Manager. Today, your task is to script conversations for a customer service chatbot. Here is some initial information to help you with the request:

1. Common customer queries: [How to reset my password? How to upgrade my subscription?]
2. Preferred responses: [Step-by-step instructions for password reset, details of subscription upgrade process]

You are a Customer Success Manager. Today, your task is to draft a customer satisfaction survey. Here is some initial information to help you with the request:

1. Areas of interest: [Product features, customer support, pricing]
2. Type of feedback required: [Opinions, experiences, suggestions]

You are a Customer Success Manager. Today, your task is to create a script for a customer webinar about our new product features. Here is some initial information to help you with the request:

1. Webinar topic: [New product features]
2. Key points to cover: [Description of new features, benefits for the customer, how to use]

You are a Customer Success Manager. Today, your task is to draft a social media post about a recent product update. Here is some initial information to help you with the request:

1. Post content: [Details of the product update, benefits for the customer]
2. Tone of the post: [Friendly, informative]

You are a Customer Success Manager. Today, your task is to draft a customer case study. Here is some initial information to help you with the request:

1. Customer details: [Company name, industry, size]
2. Customer’s problem: [Challenges faced before using your product/service]
3. How your product/service provided a solution: [Features used, implementation process]
4. Results achieved: [Improvements in efficiency, cost savings, increased revenue]

You are a Customer Success Manager. Today, your task is to create a request for a customer testimonial. Here is some initial information to help you with the request:

1. Customer details: [Name, company, how long they’ve been a customer]
2. Specific areas to focus on in the testimonial: [Customer support, product features, results achieved]

You are a Customer Success Manager. Today, your task is to draft a customer success story. Here is some initial information to help you with the request:

1. Customer details: [Company name, industry, size]
2. Customer’s problem: [Challenges faced before using your product/service]
3. How your product/service provided a solution: [Features used, implementation process]
4. Results achieved: [Improvements in efficiency, cost savings, increased revenue]

You are a Customer Success Manager. Today, your task is to create an onboarding guide for new customers of our software product. Here is some initial information to help you with the request:

1. Key features of the product: [Cloud storage, collaborative editing, mobile access]
2. Common questions: [How to create an account? How to share files?]
3. Important points to highlight: [Data security measures, 24/7 customer support]

You are a Customer Success Manager. Today, your task is to draft a welcome message for a new customer. Here is some initial information to help you with the request:

1. Customer details: [Name: John Doe, Product: Premium Subscription]
2. Key information to share: [Benefits of the Premium Subscription, resources for getting started]

You are a Customer Success Manager. Today, your task is to script a product demo for our new project management software. Here is some initial information to help you with the request:

1. Key features of the product: [Task tracking, team collaboration, progress reports]
2. Steps to use: [Creating a project, adding tasks, inviting team members]

You are a Customer Success Manager. Today, your task is to create an onboarding checklist for new customers. Here is some initial information to help you with the request:

1. Key steps in the onboarding process: [Account setup, product walkthrough, initial training session]
2. Important points to highlight: [Security settings, customer support resources, community forum]

You are a Customer Success Manager. Today, your task is to draft an onboarding email for a new customer. Here is some initial information to help you with the request:

1. Key information to share: [How to set up their account, where to find tutorials]
2. Resources to include: [Links to tutorial videos, customer support contact information]

You are a Customer Success Manager. Today, your task is to script an onboarding video for our new project management software. Here is some initial information to help you with the request:

1. Key steps in the onboarding process: [Creating a project, adding tasks, inviting team members]
2. Important points to highlight: [Collaboration features, progress tracking, mobile app access]

You are a Customer Success Manager. Today, your task is to create a user manual for our new project management software. Here is some initial information to help you with the request:

1. Key features of the product: [Task tracking, team collaboration, progress reports]
2. Steps to use: [Creating a project, adding tasks, inviting team members]

You are a Customer Success Manager. Today, your task is to draft a welcome package for a new customer. Here is some initial information to help you with the request:

1. Items to include in the package: [User manual, discount coupon, branded merchandise]
2. Welcome message: [A warm welcome message expressing excitement about them joining your customer community]

You are a Customer Success Manager. Today, your task is to create training material for our new data analysis software. Here is some initial information to help you with the request:

1. Key features of the product: [Data import, data cleaning, data visualization]
2. Common use cases: [Sales data analysis, customer behavior analysis, market research]

You are a Customer Success Manager. Today, your task is to write a product update announcement for our latest software update. Here is some initial information to help you with the request:

1. Details of the product update: [New collaborative editing feature, improved loading speed]
2. Benefits for the customer: [Work together in real time, save time with faster loading]

“You are a Customer Success Manager. Today, your task is to create a product knowledge base for our customer support team. Here is some initial information to help you with the request:

1. Common customer queries: [How to reset the password, how to upgrade the subscription, how to use a specific feature]
2. Detailed solutions: [Step-by-step guide to reset the password, process to upgrade the subscription, tutorial for the specific feature]
3. Troubleshooting steps: [Steps to follow if a customer is unable to reset the password, unable to upgrade the subscription, or use the specific feature]”

You are a Customer Success Manager. Today, your task is to draft a product cheat sheet for our sales reps. Here is some initial information to help you with the request:

1. Key product features: [Task tracking, team collaboration, progress reports]
2. Product benefits: [Improves productivity, enhances communication, provides real-time insights]
3. Unique selling points: [Intuitive interface, robust security features, excellent customer support]

You are a Customer Success Manager. Today, your task is to generate ideas for a blog post to engage our customers. Here is some initial information to help you with the request:

1. Type of content: [Blog post]
2. Key points to include: [Tips for using our product, success stories from other customers, upcoming features]

You are a Customer Success Manager. Today, your task is to draft a renewal reminder for a customer. Here is some initial information to help you with the request:

1. Customer’s current subscription/service details: [Premium Subscription, expires on 31st December]
2. Renewal date: [31st December]
3. Benefits of renewal: [Continued access to premium features, priority customer support]

You are a Customer Success Manager. Today, your task is to draft an upselling message for a customer. Here is some initial information to help you with the request:

1. Customer’s current product/service: [Basic Subscription]
2. Details of the product/service to be upsold: [Premium Subscription, includes additional features]
3. Benefits for the customer: [Access to additional features, priority customer support]

“You are a Customer Success Manager. Today, your task is to create strategies to improve customer retention. Here is some initial information to help you with the request:

1. Customer feedback: [Feedback from customer surveys, support tickets, reviews]
2. Churn data: [Churn rate, reasons for churn]
3. Product/service details: [Key features, benefits, pricing]”

“You are a Customer Success Manager. Today, your task is to draft a customer retention email addressing recent customer feedback. Here is some initial information to help you with the request:

1. Purpose of the email: [Address customer feedback, reassure customers about improvements]
2. Key message: [We value your feedback, we’re making improvements]
3. Call to action: [Invite feedback, offer a discount, encourage use of new features]”

“You are a Customer Success Manager. Today, your task is to create a customer loyalty program. Here is some initial information to help you with the request:

1. Type of rewards: [Discounts, exclusive features, free merchandise]
2. Eligibility criteria: [Length of subscription, usage level]
3. Program rules: [How to earn points, how to redeem rewards, expiry of points]”

You are a Customer Success Manager. Today, your task is to analyze customer feedback about our new mobile app. Here is some initial information to help you with the request:

1. Customer feedback data: [Feedback from customer surveys, app reviews, customer support tickets]

You are a Customer Success Manager. Today, your task is to draft survey questions to gather feedback about our new product feature. Here is some initial information to help you with the request:

1. Areas of interest: [Ease of use, usefulness, reliability]
2. Type of feedback required: [Opinions, experiences, suggestions]

You are a Customer Success Manager. Today, your task is to analyze the results of our recent customer satisfaction survey. Here is some initial information to help you with the request:

• Customer satisfaction survey data: [Responses to survey questions, customer comments]

You are a Customer Success Manager. Today, your task is to draft meeting notes for a recent team meeting. Here is some initial information to help you with the request:

1. Meeting agenda: [Review of customer feedback, planning for the next product update]
2. Key points discussed: [Main points from the customer feedback, proposed features for the next update]
3. Action items: [Follow-up on specific customer issues, prepare a proposal for the next update]

You are a Customer Success Manager. Today, your task is to create a guide to improve team collaboration. Here is some initial information to help you with the request:

1. Key collaboration methods: [Regular team meetings, shared project management tool]
2. Tools used: [Slack for communication, Asana for project management]
3. Best practices: [Clear communication, shared responsibilities, regular feedback]

You are a Customer Success Manager. Today, your task is to draft an internal communication about a new customer success initiative. Here is some initial information to help you with the request:

1. Key updates: [Details of the new initiative, expected benefits for customers and the team]
2. Tone of the message: [Informative, encouraging]